Terms of Service

Last updated: 14 November 2026

These terms apply to the BoatEye mobile app (Android and iPhone), the BoatEye hardware tracker and the boateye.co.uk website (together, "BoatEye" or "the service"), run by BoatEye ("we", "us", "our"). Please read them alongside our Privacy Policy, which explains how we handle your data.

1. Accepting These Terms

By creating an account or using BoatEye, you agree to these terms. If you don't agree, please don't use the service.

2. Your Account

You need an account to use BoatEye. Give us accurate information and keep it up to date.
Keep your login details safe and don't share them. Tell us straight away if you think someone else has used your account.
An account belongs to one person, who is responsible for everything done with it.
BoatEye is not intended for children under 16.

3. Navigation and Safety

BoatEye is an aid, not a substitute for proper navigation. Please read this section carefully.

BoatEye does not replace official charts, proper navigation equipment, a good watch, official weather forecasts and warnings, or good seamanship.
Positions, alarms (including the anchor drag alarm), weather, fishing information, passage plans and suggested routes can be late, inaccurate or fail completely. This can happen for many reasons, for example no phone or internet signal, a weak GPS fix, a flat battery, a tracker that has lost power, phone settings such as battery saving or silent mode, or a fault in our servers or in third-party data.
Passage plans and routes are suggestions based on forecasts, which can be wrong. They do not check every hazard, such as shallows, rocks, traffic or restricted areas. Always check a route yourself before you follow it.
Never rely on BoatEye alone to keep a vessel or the people on it safe.
The skipper is always responsible for the vessel, its crew and its passengers, and for every decision made on board.

4. The Hardware Tracker

If you use a BoatEye hardware tracker:

Install and power it as instructed, and keep it away from water, heat and anything that could damage it.
It needs power and a working internet connection on board to send positions and alarms. If either drops, positions and alarms can be late or stop.
It may download software updates automatically to keep it working and secure.
Don't open, modify or tamper with its software, or connect it to equipment it was not designed for.

5. Acceptable Use

You agree not to:

Use BoatEye to track a person or a boat without the knowledge and consent of the people involved.
Break the law, or harass, mislead or harm other people using the service.
Copy, reverse-engineer, decompile or try to get at the source code of the app, the tracker or the service, except where the law allows it.
Try to get into accounts, data or systems that aren't yours, or interfere with the service, for example by overloading it, scraping it or sending it false data.
Resell or offer the service to others without our permission.

6. Your Content and Sharing

Your boat details, positions, trips, races and other data you add stay yours.
You give us permission to store, process and display that data as needed to run the service for you, for example to draw your trips, show your boat to friends you have accepted, run races you join and show your public boat page.
If you turn on a public boat page, anyone with the link can see what it shows. Race results may be visible to other racers and the public. You control what your public page shows in the app's settings.
Only share what you are happy for others to see, and don't share other people's information without their permission.

7. Third-Party Data

Weather, sea, tide and map information comes from third-party providers. We pass it on as we receive it and cannot guarantee that it is accurate, complete or available at all times.

8. Availability and Changes to the Service

We work to keep BoatEye running, but we can't promise it will always be available, uninterrupted or free of errors.
We may add, change, suspend or remove features at any time.
Some parts of BoatEye are beta (test) versions. They may have bugs and change without notice.

9. Limitation of Liability

BoatEye is provided "as is". As far as the law allows, we give no promises about it beyond those in these terms.
As far as the law allows, we are not responsible for any loss or damage caused by relying on BoatEye, including positions, alarms, forecasts, routes or plans that are late, inaccurate or missing, or by the service or the tracker not being available.
Nothing in these terms limits or excludes any liability that cannot legally be limited or excluded, such as liability for death or personal injury caused by negligence, or for fraud, and nothing affects your legal rights as a consumer.

10. Ending Your Account

You can stop using BoatEye at any time and ask us to delete your account. Our Privacy Policy explains what happens to your data when you do.
We may suspend or close an account that breaks these terms or puts the service or other users at risk.

11. Changes to These Terms

We may update these terms from time to time. We will tell registered users about significant changes by email or in the app. The "last updated" date at the top shows the latest version. If you keep using BoatEye after a change, you accept the new terms.

12. Contact

If you have questions about these terms:

Email: privacy@boateye.co.uk
Website: boateye.co.uk